BST Service - Always the best advice

Service landing page

Welcome to the Service department of the BST. Our primary goal is to provide you with the best service possible. We are constantly working to improve the quality of our international services in collaboration with our subsidiaries and partners. In order to exceed your expectations, we are continuously expanding our service portfolio.

Are you looking for a professional, reliable partner? Then you’re in the right place!

See you soon!

Your BST Service Team

Installation and comissioning

Begin your journey with BST and benefit from a service package that ensures optimization of your new system and is tailored to you.

More

Service Agreements

Maintenance work is critical for customers with a high production workload. That’s why BST offers annual maintenance visits with three different levels of service.

More

Helpdesk

Our help desk responds quickly and works with your team to find a solution. Troubleshooting can be done over the phone, via email, or by simulating the issue on one of our service simulators.

More

Maintenance

Our service technicians replace worn parts and perform regular maintenance work.

More

Troubleshooting & optimization

When your BST systems are not optimized, this can lead to unwanted waste. That’s why our global service team is on hand to ensure the quality of your production.

More

In-house and on-site training

Our trainingteam offers in-house training in our brand new showroom and training center in Bielefeld.

More

Repair

Our experience has proven that many of our high-quality products can be repaired. A system can be repaired and used for many years by simply replacing components.

More

Spare parts

Maximum performance is achieved when our system is regularly serviced and the necessary parts are replaced. If you have a defective component, our help desk can quickly identify and ship the correct spare part to you.

More