Remote support for fast problem solving

BST Help Desk

Every problem does not necessitate the presence of a technician. The BST Help Desk has been established to provide you with even faster and more targeted support. It provides you with direct customer support in the form of remote assistance.

The BST Help Desk – Our services

  • Problem analysis with and without remote access
  • Troubleshooting with and without remote access (as far as possible)
  • Support in system operation
  • Reconfiguration of systems for restricted operation in the event of component failure (as far as possible)
  • Identification of required spare parts in the event of failure
  • Direct coordination with the spare parts and repair service for quick problem solving

For remote support, please download "TeamViewer".

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